About Us

Mystery Shopping

Consumer Connection

specializes in customer service evaluations and analysis. We allow our clients to see how their business appears through the eyes of their customers. We act as a catalyst for our clients by providing valuable information that will help them to meet their strategic customer service/customer relations objectives. The end result is customer loyalty and increased market share.

Who We Are

All employees of Consumer Connection work together as a dedicated team committed to building our company on a solid foundation of creative, quality services, that are unparalleled in our industry.

In our eleventh successful year of operation, our cutting edge ideas, unrivaled client relationships and advanced technology have proven to be our formula for success.

We are proud to work with some of the most forward-thinking, successful organizations in North America. Mutual successes are shared by Consumer Connection and our clients. By utilizing our winning customer loyalty programs, we have helped our clients to increase their bottom line and gain greater market share. Who are we? We’re your team to get the job done!

Thank you for choosing Consumer Connection. Your interest gives us the opportunity to work towards our greatest source of pride - Your Success!

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